Refund policy

Return & Refund Policy

At NIRIE, we care about your satisfaction and ensure that every product is packed with love and care. Since our items are freshly made, perishable food products, we follow a strict no return policy. However, we’re always here to help if something goes wrong.

Damaged or Wrong Product

• If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery.

• Share your order details and clear photos of the product at [email : niriebake@gmail.com/contact info].

• Once verified, we will issue a replacement or refund as applicable.

Refund Timeline

• Approved refunds will be processed within 5–7 business days to your original payment method.

• Processing time may vary depending on your bank/payment provider.

Non-Refundable Situations

• Products not stored properly after delivery.

• Items reported after 24 hours of delivery.

• Orders placed with incorrect address/contact details.

Need Assistance?

We want you to enjoy every bite of our products. If you face any issue, please reach out to us at [your email/contact info], and we’ll be happy to help.